Simple and Fast Installation: Using Clenergy innovative Z-module technology to easily attach the Solar PV modules and our unequalled pre-assembled pre-attached ezClip to effortlessly click the rail to the roof hooks makes installation a breeze saving time and money.

Built to Last: With Clenergy you can depend on a durable, strong, maintenance-free solar installation with an extended lifespan beyond that of the PV panels themselves.

It is also designed to withstand anything the UK climate can throw at it and easily resists hurricane-force winds which are in excess of 75 m.p.h.

Heat Dissipation: SolarRoof Pro is designed for optimal heat dissipation. It sounds counter-intuitive but solar panels like to run cool, power output will fall off above 25°C. This is why we prefer “on-roof “ to “in-roof” mounting. SolarRoof Pro is designed to allow cooling airflow around the PV modules to keep them at optimum efficiency.

Great Compatibility: A universal roof mounting system, SolarRoof Pro is suitable for most slate and tiled roofs and compatible with most of the framed and unframed solar PV modules on the market. It is compatible with Solar Limpets and Solar Slate Plate. It is also available for black or silver-framed modules.

Versatile Application: A straightforward system designed for portrait and landscape orientation; SolarRoof Pro is suitable for most residential roof applications up to a 60°roof pitch and a maximum height of 20metres. It can accommodate all sizes and thicknesses of PV modules.

Uncompromising Quality: SolarRoof Pro only uses high-grade anodized aluminium and stainless-steel components to international standards. Strict quality control over materials and finished products ensures optimum strength and long life for your installations.

10 Year Warranty: Clenergy provides a 10-year product warranty for your peace of mind. It has been independently tested by the Building Research Establishment (BRE) and has been awardee Microgeneration Certification Scheme (MCS) certification.

Delivery

What you need to know

Delivery Charges

The delivery charge will be shown in the checkout.
If the delivery is missed for any reason, you will be billed again for the re-delivery. See below: failed deliveries.

Delivery access

Callidus Wholesale products may be delivered on different vehicles from a transit van to larger vehicles and off loaded by the driver with a pump truck, if your goods are palletised Callidus Wholesale cannot deliver on gravel or mud. If you have a gravel drive the driver will only be able to leave goods at the closest flat, hard surfaced area.
Our sales office will need to be made aware of any delivery restrictions, such as narrow lanes, overhanging trees etc. that may cause restrictions.
If you have a grass or gravel drive it will not be possible to leave the goods without someone being in attendance.

Date and time of delivery

We will advise a delivery date to you by email, your order will be delivered by Callidus Wholesale. If your order is delayed Callidus Wholesale will endeavour to contact you with an update but cannot be guaranteed.
Delivery will arrive between 8.00am–5pm Monday to Friday if you cannot be there to accept the delivery, it is important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail.

Failed deliveries are chargeable

You must be present to accept the delivery.
If you cannot be present it is important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail.
Please note that a re-delivery charge will be confirmed for your order, this is charged by Callidus Wholesale.

Damages & missing items

All damaged or missing items should be reported to the driver and signed for as damaged or missing, wherever possible.
Contact Roof Giant within 48 hours with all details so we can help you. If you wait too long, we may be unable to help.
Any damages must be photographed in/on the pallet as delivered and submitted along with your claim by email to sales@roofgiant.com.
We will not accept any claims that have photos of goods not on the pallet as
delivered as we cannot prove to the transporter that the damage was caused during transit.

Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).

If an item is installed it will not be refunded or replaced.

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer NEXT DAY delivery?

We currently offer next day delivery on certain brands. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery is possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer FREE Delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on Weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Returns

REFUND POLICY

Returns

Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office.

Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.

As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.

This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.

If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.

For more information on our full returns policy, click here.

Clenergy Rail Splice

Roof Giant delivery Q&A

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